Refund policy
We want you to be confident in every purchase. Every listing describes the part's condition and any paperwork included.
Not as described or faulty: If a part arrives damaged, or with a defect or issue not mentioned in the listing, contact us within 14 days of delivery at admin@westcoastairparts.com with your order number and photos. For a claimed fault, we may ask for a written report from a licensed aircraft mechanic or certified repair station confirming the defect before we approve a return. Once approved, we'll refund the part in full, including return shipping.
Changed your mind or ordered the wrong part: Contact us within 14 days of delivery. We'll accept the part back in the same condition it shipped, with all tags and paperwork. The buyer pays return shipping, and the original shipping cost is not refunded. A 15% restocking fee applies to parts priced over $200.
Non-returnable: Electronic components, avionics and parts sold as Core, unless not as described.
Refunds go back to your original payment method within 5 business days of receiving the return.